Jackson-Scott Associates Chessington

Business Helpsheets · Business start-ups

Franchising

Assess a franchise's operating model, support, costs and contract before committing your time and money.

A business-format franchise gives an operator the right to use an established business’s name, methods and know-how under an agreement. The franchisor provides the model; the franchisee runs the local business.

That can reduce the need to develop every process from scratch. It does not remove the need to assess the market, understand the costs and decide whether the arrangement suits you.

Understand what support is included

A franchise may offer an established brand, training, marketing support and access to group buying arrangements. Some agreements also provide a defined operating territory.

Find out exactly what is included rather than assuming every franchise works the same way. The value lies in the quality of the operating system and the support you actually receive.

Speak to existing franchisees about their experience. Ask how the model works in practice and whether the promised support arrives when needed.

Look beyond the initial fee

The cost can include a start-up payment, continuing management fees or royalties, and charges built into supplies. All of these need to be reflected in your forecasts.

Consider the premises, equipment, staffing and working capital required alongside the franchise fee. A known name is not a substitute for checking whether enough customers in your area will buy the product or service.

Questions to ask

Before committing, consider:

  • Can you give the business the time and money it needs?
  • How thoroughly has the model been tested?
  • Is there convincing demand in your proposed market?
  • Does the franchisor have the resources to support you?
  • Do the systems work well for current operators?
  • What changes in the market could affect the opportunity?

Use those answers to challenge the projected sales and costs.

Read the agreement carefully

The franchise is your business, but the agreement may give the franchisor considerable control over operations and marketing. You need to be comfortable with that relationship.

Take advice from a solicitor experienced in franchise agreements before signing. We can help assess the numbers and the funding plan, while the legal review should establish what the contract requires of each party.

Assess the particular franchise on current evidence, including its trading record and the experience of existing operators.

Talk it through with us

Considering a franchise? We can review the financial assumptions and help you prepare a realistic business plan.

Get in touch